FAQ


  • How to create your NCR account?

    You can easily register an account from here NewChinaRoad

  • What are the benefits for creating an account with NCR

    Becoming a member of the NCR community gives you the following benefits:


    1. Order tracking:

    We make sure that you can always easily track the status and location of your order online.


    2. Order history:

    You can easily check your order history. It is convenient for you to look through the order information history .


    3. Favorite list:

    In your account you can add your favorite tea set, China story and kilns to your favorite lists.

  • What if I've forgotten my password?

    If you forgot your password, you can click “Forgot Your Password?” and enter your email address. You can click the link to reset your new email.

  • What if I want to change any of my account details (address etc)?

    After you've logged in, simply go to your "Account" page, where you can edit your detail information.